I had some trouble because the recipient of my delivery wasn’t home when the driver arrived and was unable to leave them, the lovely staff arranged for them to be redelivered after 5pm when she would be home the same day with no extra cost. I am forever grateful for their responsiveness and kindness at redelivering them. My friend loved her flowers and continues to use the beautiful vase to this day. This is the only place I would go to get flowers delivered in the future, I can’t recommend them enough.