Pick-pack & Dispatch team

Casual Roles available in Sydney (Alexandria), Melbourne (Moorabbin), Brisbane (Moorooka) and Perth (Welshpool) 

About the role

We are always on the lookout for legends to join our team, whilst we currently only have casual positions available if you’d like to leave your resume, please send it to hello@lvly.com.au

You will be responsible for the end-to-end management from pick-pack, dispatch, to deliveries.

About you

You’re a confident self-starter, with great attention to detail and care for customer experience. You thrive working with a close-knit team, and independently as required. You’re flexible, adaptable and love wearing different hats. You’re comfortable working in a small business environment. You like to have a laugh and you’re great to get along with; but you equally know how to get down to business. No formal qualifications are required for this role, aside from a can-do attitude.

Job tasks and responsibilities

At a high level, you will be responsible for:

• Management of orders; getting all orders (flowers & gifts) ready for our couriers to collect
• Stock control and audit

Management of orders

• Managing the preparation, dispatch and delivery of orders
• Actioning requests for any changes to orders
• Communicating with delivery drivers ensuring the seamless operation of timely deliveries
• Briefing new drivers about the safe transport of flowers in their car, as well as how to successfully and safely deliver gifts
• Ensure all orders being sent out are to our LVLY standards

Team and communication
• Communicate with the operations team at all times to keep transparency on progress and any problems that may arise
• Establish and maintain relationships with couriers

General team tasks
• Help to keep the desks and prep area clean at all times
• Assistance of cleaning up preparation space, counting in stock from deliveries, emptying bins

Skills and experience
• Highly organised – co-ordinating multiple tasks at one time is crucial
• Calm under pressure – must be able to work effectively and problem solve in a fast paced environment
• Strong communicator
• Attention to detail
• Team player and motivator, as well as an independent worker

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